HomeFaqs

Faqs

  1. What services does Coreverifyauto provide?

Coreverifyauto provides customized vehicle inspection services.

After a customer submits vehicle details via our website, we arrange an on-site inspection based on the vehicle’s location, VIN (Vehicle Identification Number), and the customer’s requirements, and then provide the inspection results.

Our service primarily helps customers understand the actual condition of a vehicle before purchasing or evaluating it.

  1. Does Coreverifyauto sell physical products?

No, we do not.

Coreverifyauto provides vehicle inspection services, not cars, parts, or other physical goods.

Therefore, orders do not involve the shipping of physical products.

  1. How soon is the order processed after payment?

Once the customer completes payment and submits full vehicle details, Coreverifyauto typically:

Confirms the order or contacts the customer within 24 hours.

If the order information is incomplete, we may need the customer to provide additional details before we can arrange the service.

  1. How long does the inspection service take to complete?

Typical timeframes are as follows:

Order confirmation: Usually within 24 hours of payment;
Inspection scheduling: Usually 1–3 business days after order confirmation;
On-site inspection: Usually completed within 1–7 business days after the appointment is confirmed;
Electronic report (if included): Usually sent within 24–48 hours after the inspection is completed.

Actual timing may be affected by the vehicle’s location, availability for inspection, on-site conditions, and scheduling logistics.

  1. How is the service delivered?

Coreverifyauto’s service delivery process is as follows:

Place order online → Payment confirmation → Schedule inspection → On-site vehicle inspection → Provide inspection results

Since we provide on-site inspection services:

No physical goods are shipped;
No logistics or delivery services are involved;
No tracking numbers (e.g., DHL, UPS, FedEx) are provided.

If the order includes a report or photos, we will provide them via email or other electronic means.

  1. What vehicle information do I need to provide?

To arrange the inspection service, customers typically need to provide:

Vehicle make;
Vehicle model;
Model year;
VIN (Vehicle Identification Number);
Vehicle location;
Contact email;
Other information required to complete the inspection.

Providing accurate information helps us schedule the service more quickly.

  1. Why is the VIN required?

The VIN (Vehicle Identification Number) is used to identify the specific vehicle to be inspected. An accurate VIN helps us:

Verify vehicle information;
Avoid inspecting the wrong vehicle;
Record inspection results for the specific vehicle.

  1. Where does the inspection take place?

Vehicle inspections are typically conducted at:

The vehicle’s current location;
Where the vehicle is parked;
The seller’s location;
A mutually agreed-upon location suitable for inspection.

The specific location is determined based on the vehicle’s actual situation and service scheduling.

  1. What will I receive after the inspection?

Depending on the purchased service package, the customer may receive:

Vehicle inspection results;
Inspection records;
Vehicle photos;
An electronic inspection report;
Other service materials included in the order.

Specific deliverables depend on the purchased service package.

  1. Does Coreverifyauto guarantee the vehicle is free of issues?

No.

The inspection service helps customers understand the vehicle’s actual condition at the time of inspection.

Inspection results reflect information found during the actual inspection and do not constitute:

A guarantee of the vehicle’s future condition;
A repair guarantee;
Manufacturer certification;
A guarantee of the vehicle’s value.

  1. Can I cancel my order or request a refund?

If you need to cancel your order or request a refund, please contact us as soon as possible:

Email:

inspection@coreverifyauto.com

Refund and cancellation requests are processed based on the order’s current service status and applicable policies.

For detailed rules, please visit our website:

Refund Policy

  1. Is payment secure?

Coreverifyauto uses Stripe to process online payments.

During the payment process, bank card and payment information are handled by Stripe in accordance with its security standards.

Coreverifyauto does not store customers’ full bank card information.

  1. Why is there no tracking number?

Because Coreverifyauto provides an in-person vehicle inspection service.

The service is not delivered via courier shipping, but rather through:

Actual vehicle inspection + service documentation + delivery of inspection results.

Therefore, tracking numbers for physical goods do not apply.

  1. How can I contact Coreverifyauto?

If you have any questions regarding orders, service scheduling, or vehicle inspections, please contact us:

Email:

inspection@coreverifyauto.com

Address:

C. Emiliano Zapata 92, San Jerónimo Tepetlacalco,
54090 Tlalnepantla, Méx., Mexico

We typically respond to customer emails within 24 hours.

We are well known for:

Let's get in touch